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Do you accept returns of MTO orders?

All our custom shoes are handcrafted entirely made to order under your request, strictly following your
design instructions. Understandably, return or exchange of MTO items is not permitted.

However, if you received an order that does not match your design instructions or it is found to be
damaged / defective on origin, you are entitled to return the merchandise and have it amended or
remanufactured free of cost.

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