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Do you accept size change of MTO order?
Yes, we guarantee the fitting of our shoes. If you receive an item and it does not fit you properly, you can
send it back and we will amend or remanufacture a replacement for you. Returned products for size
exchange must comply with our returning conditions; be returned in new condition (no visible wear on the upper or sole of the shoe; no visible creases or stretch marks on belts), and with the original packaging.
The following items are excluded, and therefore can not be returned or exchanged under any
circumstances:
- Orders that use any kind of exotic leather
- Orders that are engraved / embroidered with initials or any other type of special customization