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What happens if my order is delayed?

We will do our best to fulfill the above production time for all the orders, however, as a hand-made
production process, our production line is subject to issues which are out of our control. Issues like stains
or broken pairs while lasting the shoes, forces us to start the manufacturing process from the beginning.

In those cases, we promise to keep you informed, and try to finish the manufacturing as soon as possible.

On the unlikely event of not being able to produce your pair again from the beginning in a reasonable
amount of time (i.e. Out of stock of a certain material) we will contact you immediately and offer an
exchange or a full refund.

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